Your Warranty is fully protected when we complete work on your vehicle
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In October 2003 European Union legislation affecting the motor trade came into force.
Its full title is ‘Block Exemption Regulations 1400/2002’ (in short ‘BER’).
This legislation changes the way cars may be serviced and repaired and gives motorists more freedom in their decision as to who should look after their cars. Before the BER was introduced it was very difficult to have cars, which were still covered by the manufacturer’s warranty, serviced anywhere except a franchised dealer. Due to the changes Mercedes owners can now use MB-Wirral to service their cars without invalidating the manufacturer’s warranty, this is because MB-Wirral: • Ensure all services are carried out in accordance with Mercedes servicing schedules and are recorded as such • Ensure all parts used are quality and are recorded as such The Office of Fair Trading confirms that the new BER prohibits vehicle assemblers’ warranties from including conditions requiring that: • All normal maintenance be provided within the vehicle makers’ network • All parts used must be the vehicle assembler’s ‘original spare parts’ Therefore Motorists and Garages are no longer forced to use parts supplied from the Vehicle Assembler in order to maintain the New Vehicle Warranty. There is a new definition of ‘original spare parts’ and ‘matching quality parts’ that is based on the quality of the component, and these parts may be used when servicing vehicles and purchased through the independent aftermarket. Don’t forget, the new BER helps not only independent garages like us, but most importantly, motorists. These notes are intended to introduce interested parties to the topic of BER. They should not be taken as a definition of the law or proposed laws. Whilst every care has been taken in the writing of these notes, MB-Wirral can accept no liability for any event arising from their use. |
MB House, 39a Carsthorne Road, Hoylake, Wirral, Merseyside, CH47 4FB
info@MB-Wirral.co.uk
0151 632 0006
Monday - Friday 08:00 to 18:00 Saturday 08:30 to 12:30
info@MB-Wirral.co.uk
0151 632 0006
Monday - Friday 08:00 to 18:00 Saturday 08:30 to 12:30
© 2009 MB-Wirral. All Rights Reserved.